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Each Friday, I would like to share a word of the week with you. Something that summarises what I’ve been up to, how I’ve felt and how life is generally going. I’d love if you’d share one in the comments. It can be so therapeutic to reflect on what’s been happening, good or bad!
This week I have chosen the word disappointment
Now, I would like to preface this by saying that there have been some wonderful things happen this week. Most importantly, my new linky with Becca Blogs it Out launched on Wednesday (Weigh in Wednesday) and it went really well. This was in no way a disappointment! There have just been a number of things happen this week that I feel have let me down. On with the post…
Disappointment number one
Back in May I reached out to a stationer via Facebook to enquire about having my Save the Dates printed for my wedding next year. My brother had designed them for us and I wanted to use a small business for the printing. She seemed really keen to help us out and the initial conversations were really promising. We agreed that beginning with samples would be the best option and I paid a small fee to have these done. I was really excited to receive them and begin sending guests a more formal note of invitation.
Well…I was going to say fast forward, but very slow forward 6 or 7 weeks. It became necessary for me to email her a fourth time to chase up my samples. The printer explained that she had tried to send them twice and they seemed to have been lost in the post. She sent a third parcel first class signed for and they arrived on Monday thank goodness. I got really excited. I opened them up without my fiance (sorry dear) and…they weren’t what I’d asked for. Somewhere down the line parts of the design had been removed and fonts changed.
Very long story short, I have now sent my designs off to a very large, well known printer so that I can have exactly what I want printed within a week with no fuss. It’s not what I wanted, but unfortunately in this case it was necessary. I now need to figure out how to let the printer know that I will no longer need her services. I feel like I’m letting her down by removing a sale, which is silly as she hasn’t provided the service well. I’ll need to think of a polite email to send.
Disappointment number two
The very same day…yes, my Monday was a delight, disappointment two comes along. My parents are celebrating their 30th wedding anniversary in August and I wanted to get them something special as a gift this year. A friend of mine is an artist and so I approached her about a commission. We chatted options, I sent her lots of reference photos, we agreed a size and a budget. Overall, I was really pleased.
She kept in touch with some photos throughout the process, letting me know everything was going well and I was really excited to see the finished product! Then along comes an email with the invoice. She mentioned that she had taken a bit longer than expected so had just added it on to the cost…a little red flag popped up in my head. This sentence was finished with a smiley face which I didn’t find too professional, friend or no friend.
Opening the invoice I see that the cost we had agreed has gone up over 25%! Queue a rather awkward conversation that reminded me why you are never supposed to work with friends and family. It was tricky, she had done a great job, but she hadn’t communicated any difficulties about time constraints with me before now. Above all I was really disappointed in her approach and lack of consideration. While I was willing to spend some money on the painting at the original agreed amount, it left me trying to find money to cover the additional cost.
I must say that I do understand that both of these problems are incredibly surface level. Far worse things can happen. At the end of the day it’s some paper and a gift, but they’re important to me and I didn’t enjoy being let down.
So there it is, my word of the week and a summary of the past seven days.
You can read last week’s post here.
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